Postal and Courier Services
Postal and courier services include postal and courier activities, such as pickup, transport and delivery of letters and parcels under various arrangements. Local delivery and messenger services are also included.
Key Performance Indicator examples
Select your Key Performance Indicators (KPIs) from the Performance Measures listed below:
% Shipment visibility / traceability
Measures the proportion of shipments sent via a carrier that provide an order tracking system out of the total shipments sent during the reporting period.
(0/5)
# Shipment transit time
Measures the time it takes for a shipment, usually measured in hours or days to arrive from the departing point up to the arrival point / customer location. Usually these performances are assessed against a standard transit time.
(0/5)
# Mail volume processed per hour
Measures the amount of mail that is processed in average per hour by the postal services.
(0/5)
# Inhabitants served by post office
Measures the number of inhabitants served on average by each post office during the reporting period.
(0/5)
# Post offices
Measures the total number of post offices serving the population locally, regionally or nation wide.
(0/5)
# Distance traveled by postal vehicles
Measures the total distance traveled by postal vehicles in order to deliver on time services during the reporting period.
(0/5)
% Mail delivered by next working day
Measures the percentage of the mail delivered by the post services within a day out of the total number of mail items delivered.
(0/5)
% Outgoing international mail shipped by next working day
Measures the percentage of outgoing international mail shipped by next working day departing flights out of the total international outgoing mail.
(0/5)
% Mail delivered by postcode area
Measures the percentage of completed deliveries by different postcode areas out of the total number of deliveries that were set to be completed for different postcode areas during the reporting period.
(0/5)
# Postal address changes processed
Measures the total number of address changes processed by the postal services during the reporting period.
(0/5)
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