Corporate Services |
|
|---|---|
| Corporate Services represents a support area that assures the management of basic and standard internal services within the organization. | |
Sub-categories |
|
| Administration / Office Support (13) | Facilities / Property Management (10) |
| Corporate Travel (3) | Legal services (8) |
Key Performance Indicator examples
Select your Key Performance Indicators (KPIs) from the Performance Measures listed below:
% Increase in occupancy rate
Measures the variance in the occupancy rate at the end of the current reporting period as compared with the previous reporting period.
(0/5)
% Emergency repairs completed on time
Measures the percentage of urgency maintenance repairs that were completed according with the schedule out of the total number of urgent maintenance repairs that were conducted during the reporting period.
(0/5)
# Average claim processing time (insurance)
Measures how long it takes in average to process a claim from initiation of claim to settlement.
(0/5)
% Daylight factor (DF)
Measures the quality of light in a room, as the controlled admission of natural light into a space through windows. Its most important application is to reduce or eliminate electric lighting.
(0/5)
# Space usage efficiency
Measures the average renting space (in square feet) corresponding to one employee.
(0/5)
% Government basic services available online
Measures the percentage of online availability of government services.
(0/5)
# Caseload
Measures the number of cases handled by a lawyer in a given period of time.
(0/5)
% After Action Review Usage (AAR)
Measures whether an AAR was conducted after a litigation process as a percentage of each litigation substantive area. The After Action Review (AAR) is a structured review or debrief process for analyzing what happened, why it happened, and how it can be done better, by the participants and those responsible for the litigation case.
(0/5)
# Legal dispute cycle time
Measures the time period between opening a matter and closing it consistent with the matter management guidelines.
(0/5)
$ Total cost to resolve (TCR+)
Measures the usual costs of litigation, plus both inside staff time and client time value, as well as expenses.
(0/5)
Performance Management Books
smartKPIs Performance Management IQ test
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