Knowledge and Innovation |
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|---|---|
| Knowledge and Innovation represents the support areas that facilitates the organization to have access, retain and effciently use the expertise, know-how, skills, internal capabilities, as well as converting this knowledge and ideas into ways of improving the business: products / services, processes, added value of the organization to its stakeholders. | |
Sub-categories |
|
| Innovation (33) | R & D (73) |
| Knowledge Management (62) | |
Key Performance Indicator examples
Select your Key Performance Indicators (KPIs) from the Performance Measures listed below:
$ Research & development costs
Measures the organizational expense for research & development activities (i.e the organization not being involved exclusively in research and development activity, but making expenses to improve its services or to launch new ones).
(0/5)
# Ideas for improved/new services
Measures the volume of ideas for service improvement or even for the launch of new services.
(0/5)
# New service launches
Measures how many new services were launched onto the market.
(0/5)
$ Savings due to employee suggestions
Measures the amount of savings due to employees' contribution and suggestions.
(0/5)
# Publications on the corporate intranet
Measures the number of publications that are shared within the organization's intranet.
(0/5)
% Employees that contribute to the knowledge base
Measures how many of the employees are actively contributing to the organization's knowledge base. The knowledge base is an information repository within the organization, accessible to its staff.
(0/5)
# Internal knowledge sharing platforms
Measures how many internal platforms the organization uses for knowledge sharing. Examples of platforms are: intranet based knowledge tools, internal discussion forums, knowledge database, community of practice, etc.
(0/5)
# Average answers per question on the internal discussion forum
Measures the average number of answers that a question received on the organization's discussion forum.
(0/5)
# Questions asked on the internal forum
Measures the number of questions that employees have addressed within the organization's internal forum of discussions.
(0/5)
# Rewards for knowledge sharing
Measures the number of times that knowledge sharing cases were publicly recognized through rewards.
(0/5)
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